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Last month we discussed closing gaps between performance
and potential. We learned that closing the gaps can improve productivity,
competitive advantage, and customer service among many other benefits.
This month we focus on the impact of Emotional Intelligence on leadership
effectiveness, culture on business performance and communications,
and political savvy by managing up the organization.
Human Performance Strategies works with leaders who want to perform
at their best and inspire the best from their people. Our only purpose
is to help you improve your leadership and team performance, organizational
effectiveness, and bottom-line business results. If you are committed
to long-term success, we are going to be good partners, make great
progress together, and achieve exceptional productivity gains and
business results.
We hope you enjoy this publication, and we welcome your comments
and suggestions for improvement in relation to your unique leadership
and business challenges. Please send your questions and comments
directly to me at lfehd@hp-strategies.com.
Until next month and kindest regards,
Larry Fehd, Human Performance Strategies
Office: (512) 415-0748 Fax: (512) 335-6630
www.hp-strategies.com
Coming Next Month
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Leadership Development and Return on Investment |
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Building Strategic HR Partnerships |
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Customer Service/Loyalty and Competitive Advantage |
Coming in Future Issues
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Good Intentions; Poor Results |
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Say No to High-priced Assessment Tools |
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Understanding the Team Innovation Process |
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Exceptional Customer Experiences: Anomaly or Norm? |
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Balancing Strategic and Tactical Workloads |
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The Future of "Traditional" HR Practitioners |
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Creating Sponsorship for Key Organizational Initiatives |
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Developing Exemplary Leaders: Are You Willing to Do What it
Takes? |
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Grow Your Own or Steal Your Neighbor's |
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Essentials to Creating and Sustaining Trust |
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Valuing Diversity: Difference + Difference = Strength |
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Flavors of the Month: Process vs. Event |
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Emotionally Intelligent Leadership
Intelligence quotient (IQ) is by far the most widely recognized
measurement of human intelligence in the world. However, recent
research has confirmed that this traditional view of human intelligence
may be too narrow. Another more significant form of intelligence
contributes even more to leadership effectiveness. [more]
Organizational Culture and Business Performance
Imagine your organization's culture functioning similar to the operating
system of your computer. The characteristics of your culture (operating
system) significantly influence the performance and desired outcomes
of your key business initiatives (software). If your operating system
is functioning at less than optimal levels, it will impact human
performance and bottom-line business results. [more]
Managing Up the Organization
A coaching client recently remarked, "Oh, great, now you're
asking me to manage my boss, the CEO, and the senior management
team as well!" I replied, "Well, in a sense, yes."
We had just completed a review and discussion regarding the results
of her 360-degree assessment and feedback. For those not familiar
with this process, the 360-degree assessment ... [more]
Other Leadership Best Practices™ Articles
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