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This issue begins our second year of publishing
Leadership Best Practices™. New subscriptions have grown dramatically
this past year. This appears to validate our objective of offering
meaningful considerations and practical solutions to your unique
business challenges. We appreciate your continued patronage.
This month we feature three new articles, including the first in
a series by Morris Williamson on 6 Sigma or Business Process Improvement
(BPI). We also introduce how intangibles influence the bottom-line
and offer some considerations on the use of assessments and other
psychometric tools.
Since last month was a busy time of year, you may not have had
an opportunity to read our December articles. You can access these
articles with the following links:
HPS works with leaders who want to perform at their best and inspire
the best from their people. Our clients are successful leaders who
are driven to perform and lead their teams and organizations at
highest potential. Our purpose is to help you to achieve highest-potential
and improve bottom-line business results.
HPS Leadership Best Practices™ is published monthly as a free
resource for senior leaders who seek practical and cost-effective
business solutions.
We welcome your feedback and comments regarding this publication
and invite you to visit our website. Please send comments directly
to me at lfehd@hp-strategies.com.
Until next month and kindest regards,
Larry Fehd, President and Founder
HUMAN PERFORMANCE STRATEGIES
Office (512) 415-0748 Fax (512) 335-6630
Corporate Headquarters - Austin, TX USA
www.hp-strategies.com
Coming Next Month
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BPI-Six Sigma: Business Process Improvement series continues |
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An Extraordinary Invitation™ |
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What Really Drives Attrition and Retention |
Coming in Future Issues
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Statistical Forecasting: A series of Articles on Statistical
Forecasting and Related Topics Coming in 2004 |
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Building the Strategic HR Enterprise |
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Emotional Intelligence: Assessment and Development by Edmond Bazerghi,
Ph.D., Center for Executive Assessment |
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Power Management: Positive vs. Negative Expenditures |
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Training vs. Entertainment |
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What and Why Are Easy; Knowing How Is the Key |
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Essential Steps for Creating and Sustaining High-performance
Teams |
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Balancing Strategic and Tactical Workloads |
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Don't Take It Personally, It's Only Business |
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Safety: It's Not What You Think |
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Grow Your Own or Steal Your Neighbor's |
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Diversity: Different + Different = Power |
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Keys to Creating and Sustaining Trust |
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BPI-6 Sigma: An Overview of Business Process
Improvement
6 Sigma, Business Process Improvement (BPI), Total Quality Management
(TQM), Continuous Improvement (CI), and Continuous Quality Improvement
(CQI) are a few of the historical methodologies that drive the Customer
Experience. An underlying and common foundation for these methodologies
is the empowerment of the employee to identify business issues and
drive toward solutions or improvement. BPI provides a systematic
and disciplined approach to reducing the defects that occur as a
result of processes that have wide variability in the tasks being
performed.
This article will present a high-level overview of the BPI methodology
and is not intended to provide a working knowledge of performing
BPI. [more]
How Intangibles Influence
Performance and the Bottom Line
Have you ever considered why performance varies so widely among
individual leaders in your organization? Have you considered the
impact of intangibles on your employees, teams, and organizational
performance? If not, this article (and future articles on this topic)
is intended to provide a new perspective on how intangibles influence
leadership effectiveness and bottom-line business results.
In simple terms, a tangible is something that exists in reality,
discernible by touch, concrete (e.g. appraisable assets). In contrast,
an intangible is incapable of being touched or perceived, not readily
defined or measured (e.g. morale). [more]
Assessment and Psychometric Tools
Does your use of assessments and other psychometric tools produce
sustained performance improvement from your employees? Do they yield
significant return on investment? How do you know?
There are many excellent assessments and other psychometric tools
available for individual, team, and organizational applications.
There are several challenges in selection, however. [more]
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